Cookie Notice

This Cookie Notice explains how Solo (also referred to as, "we", "us", and "ours") use cookies and similar technologies to recognize you when you visit our website at www.solo-ny.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them. For additional information regarding our privacy practices, please visit our Privacy Policy.

What are cookies?

When we refer to cookies we mean the small data files that are placed on your computer or mobile device when you visit a website and which are used to recognise you as a user when you visit and return to the website or in some cases in email communications we send to you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’), but also other technologies which perform a similar functions (such as web beacons, flash cookies, pixel-tags etc).

Why do we use cookies?

Cookies are widely used by website owners in order to make their Website work, or function more efficiently, to provide reporting information, to more generally provide you with a better and safe experience and, to provide you with customized content or advertising.

We use first party cookies (cookies set by us) and third party cookies (cookies set by someone other than us) for the reasons set out in this notice.

Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies are optional and either allow us to provide enhanced functionality or personalize elements of our Website to you, or enable us to analyze how users interact with our Website and target the interests of our users in order to more generally enhance your experience. Third parties serve cookies through our Website for functionality, analytics, advertising, and other purposes. This is described in more detail below.

Types of cookies we use, and how you can control them.

The specific types of first and third party cookies served through our Website and the purposes they perform are described in the paragraphs that follow.

  • Strictly Necessary or “Essential” Website Cookies. These cookies are essential for us to operate our Website and to provide you with various services made available through our Website. They also enable core functionality such as security, network management, accessibility, allow you to access secure areas of our Website, and to remember your cookie preferences.  As a result of the essential nature of essential website cookies, they cannot be switched off in our system. You can, however, block or delete them by changing your browser settings as described below under the sub-heading, 'Controlling Cookies', but please be aware that this may affect how the Website function or your user experience.
  • Performance & Analytics Cookies. Analytics and performance cookies collect information that is used in an aggregate and anonymous form to help us understand how our Website is being used. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user. However, if you have registered and signed into our Website, we may combine this information with information from our web analytics services and cookies to analyze how you use our Website in more detail.
  • Functionality & Customization Cookies. These cookies are used to provide enhanced functionality and customization of content to you and more generally help us customize our Website to fit your preferences. They may be set by us or by third party providers whose services we have added to our pages. Without these cookies, certain functionality (like videos) may become unavailable.
  • Advertising and Social networking Cookies.Advertising cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies are used to enable you to share pages and content that you find interesting on our Website through third party social networking Website. These cookies may also be used for advertising purposes.

Advertising and social networking cookies may be set through our Website or by our partners. They may also be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Controlling cookies.

You have the right to control and manage cookies. In particular, you may manage your cookie preferences through the consent management platform.  Please bear in mind that blocking or refusing cookies can impact your user experience, and parts of our Website may no longer be fully accessible.

Most web browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from specific or all of the Website. For more information on how to modify your browsers settings to block or filer cookies, please see www.aboutcookies.org or www.cookiecentral.com/faq.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or  http://www.youronlinechoices.com

Our Website also use Google Analytics, a popular web analytics service offered by Google. You can opt-out of having your anonymized browsing activity within Website recorded by Google Analytics by clicking on the following link: http://www.google.com/analytics/learn/privacy.html

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website.  We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Website or opened an email that we have sent them.  This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns.  In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

We also use session replay tools (in accordance with applicable law).  Session replay tools log your interactions with the Website, such as how you move throughout the Website or engage with the Website.  The information collected through session replay tools helps us to understand your Website experience and identify and fix technical issues visitors may have while using the Website.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other Website in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How often will you update this Cookie Notice?

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.  Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.  The date at the top of this Cookie Notice indicates when it was last updated. 

How to contact us?

If you have any questions about our use of cookies or other technologies, please contact us at:

Email: customer-service@solo-ny.com

Call: 800-333-6292

UPDATED NOVEMBER 2023